Monday, June 30, 2014

ServiceNow for Staff Service Requests

In all of UTO, we are now using a product called ServiceNow to track our work and requests for services. 

To request our services, simply go to:https://asu.service-now.com/ess/catalog_content.do?sysparm_content_url=com.glideapp.servicecatalog_cat_item_view.do?sysparm_id=671c4aea3d7b110047cd2eb67a2c3041 (you may be prompted to login).

Or to enter in a request for service, or to report an incident, simply go to My ASU and click on the “Service” Tab, and click on “Submit a Request”.  If you type in My Reports in the Search Catalog field, you’ll find us right away.  This page can be used for all of your UTO needs as well. 

Sending an email to myreports@asu.edu will no longer generate a service request, however we will continue to monitor this email address during this intermediate transition time.  

Thank you so much!

2 comments:

Allan said...
This comment has been removed by a blog administrator.
Nasreen Basu said...

interesting information. This is just the kind of information that i had been looking for, i'm already your rss reader now and i would regularly watch out for the new posts,Thanks a million once again, Regards servicenow training in hyderabad