Thursday, February 5, 2015

PS9.2 Upgrade

Some of the reports in My Reports may be affected by the PS9.2 upgrade due to changes in some of the data warehouse tables.  We have documented these tables and the list can be found here (see link below if link does not work) 

If you encounter any problems with any My Reports reports after the change has been implemented (scheduled for 2/10), the following help article will help in resolving some of the potential issues:   https://asu.service-now.com/kb_view.do?sysparm_article=KB0011007

If you still need assistance modifying an existing report in My Reports, please submit a ticket to the My Reports team.  To enter in a request for service, or to report an incident, simply go to My ASU and click on the “Service” Tab, and click on “Submit a Request” and search for 'My Reports' in the Search Catalog field. 

Also, please note that information that comes from PeopleSoft  will not be refreshed between Thursday, 2/5 through Monday, 2/10 due to the HR Upgrade.

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